Frequently Asked Questions

Common Pest Control Questions Answered

Understanding pest control can help you make informed decisions about protecting your home and family. At Hills Pest Experts, we believe in educating our customers so you know exactly what to expect before, during, and after treatment. Below we address additional questions commonly asked by homeowners and businesses across The Hills District.

How Often Should You Get Pest Control?

For most homes in The Hills District, we recommend a general pest treatment every 12 months to maintain a protective barrier against cockroaches, spiders, ants, and silverfish. Properties in bushland-adjacent areas like Kenthurst, Dural, and Glenhaven may benefit from more frequent treatments due to higher pest pressure. For termite inspections, the Australian Standard recommends annual inspections for all properties, especially those with timber framing.

Are Your Treatments Safe for Children and Pets?

Absolutely. We prioritise low-toxicity, eco-safe products for all our residential pest control services. Our technicians will always advise you on any precautions needed, but in most cases your family and pets can return to treated areas within a few hours. We use targeted application methods that minimise unnecessary chemical exposure while maximising pest elimination — learn more on our about page.

What Should You Do Before a Pest Treatment?

Preparation is minimal for most treatments. We generally recommend clearing items away from walls and skirting boards, storing food items in sealed containers, and ensuring pets are secured away from treatment areas. Your technician will provide specific instructions when you book. For end-of-lease treatments, the property should ideally be empty and cleaned before we arrive.

Still Have Questions?

If you can't find the answer you're looking for above, don't hesitate to contact our team directly. We're always happy to discuss your pest concerns and recommend the best course of action. You can also request a free quote, check our pricing guide, or read customer reviews to see what other Hills District residents say about our work.